سياسية الاستبدال و الاسترجاع

Return and Exchange Policy: 1- Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to exchange the product provided by the store within seven days from the date of receipt of the product, and he does not have the right to exchange the product after seven days have passed. 2- The condition for exchanging the product is that the product is in good condition and that the consumer has not used the product or gained its benefit, and the store has the right to inspect the product before exchanging it to ensure its safety. The consumer bears the cost of shipping if he wants to exchange the product, and in international exchanges, the consumer bears the full shipping costs and delivery of the product to the shipping company. If there are defects or errors, the consumer will be compensated. The consumer does not have the right to exchange or return the product in the following cases: 1- If a defect appears in the product due to poor handling by the consumer. 2- If the return period (7 days from the date of receipt) has passed. 3- If the item is discounted from its original price. 4- If the item is not in its original condition. Products that cannot be exchanged or returned: accessories (including hats), perfumes, discounted items. 1- Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to return the product provided by the store within seven days from the date of receipt of the product, and he does not have this right after seven days have passed. 2- The condition for returning the product is that it is in good condition and that the consumer has not used the product or gained its benefit, and the store has the right to inspect the product before returning it to ensure its safety. 3- The consumer bears the costs of the return process, and in the case of international returns, the consumer bears the full shipping costs and delivery of the product to the shipping company. If there are defects or errors, the consumer will be compensated. We are happy to assist you and manage all your requests related to exchange and return. Our return and exchange policy is valid for 3 working days from the date of receipt of the product, and it only applies if the product is in the same new condition. If the product is eligible for resale, and the consumable components and accessories are still sealed with all packaging materials, this will be verified. If the product is in good condition and new, the product can be exchanged or its value refunded within seven days. Note: (Products on sale are neither exchangeable nor refundable, except in case of a defect in the product).